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CSR Role Training

There are specific and specialized areas of the operations application that support day-to-day activities for CSRs. In this course, learn about all things “Customer Service Representative” in the software, including support records (like customers, order types, and addresses), creating and viewing orders, and helpful tips and tricks to make the software work for you.


Created by CXT Software Virtual Learning Team

Key Concepts

voicemail, desk phone, landline

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